What’s Included
Complete Operations for Office Buildings.
Not just the lobby. Augurium Commercial runs your building on four fronts — the lobby, your tenants, maintenance, and security — on one system, so nothing is retyped between vendors and nothing is lost between shifts.
Every feature is configured specifically for your building — by the team whose platform already runs staffed residential lobbies in Manhattan around the clock.
The Lobby
Front of house, handled.
01
Lobby Security Desk
The desk your lobby team runs all day.
Visitor sign-in, delivery intake, the security log, and structured shift handoff — built for reception and security staff, working even when the internet doesn’t.
02
Visitor & Guest Management
Pre-registered, matched, recorded.
Tenants pre-authorize guests, clients, and interviews from their phone. The desk sees the day’s expected visitors, matches arrivals as names are typed, and records who came for whom — with photo capture.
03
Deliveries & Mailroom
Every package accounted for.
Per-package tracking from courier to suite — carrier, tracking number, and signature or staff verification on every handoff, with the receiving suite notified by text or email.
Your Tenants
A direct line to every company in the building.
04
Tenant Portal & Mobile App
Every company — and every employee.
Every tenant company and its employees get secure accounts — building notices, staff contacts, delivery status, service requests, and visitor pre-registration, reached directly, without a call to the management office.
05
Building-Wide Broadcast
Everyone in the building, not one inbox per company.
Building notices by email, text, and app push — fire drills, freight outages, holiday hours — reaching every registered employee in the building, not just an office manager per suite. Sent once, with a record of who was reached.
06
Conference Rooms & Loading Dock
Shared resources without the phone calls.
Conference rooms, the freight elevator, and the loading dock as bookable resources — real-time availability, conflict detection, and scheduling rules you control.
Maintenance
From reported to resolved, documented.
07
Tenant Service Requests
Nothing falls through the cracks.
Suites submit work orders from their phone with a photo. Building staff track every request from open to resolved, with full history and timestamps for management.
08
Staff & Engineer Tools
Phone-first for the people doing the work.
A phone-first companion for lobby staff, porters, and building engineers — log incidents, work daily task checklists, read the building briefing, and track jobs with completion photos.
09
Institutional Memory
Preserved across staff changes.
Per-suite notes visible to every staff member on every shift — access rules, delivery preferences, standing instructions — preserved when a long-tenured engineer or doorman moves on.
Security
Recorded, attributed, ready for review.
10
Security Log & Shift Briefing
Nothing lost between shifts.
Every incident logged with staff attribution and timestamps — and a briefing screen that hands each incoming lobby shift the full picture at handoff.
11
One-Tap Emergency Alert
Everyone informed, right away.
A single action reaches every registered person in the building on every channel — fire, elevator outage, weather closure — overriding notification preferences when life safety demands it.
12
Records & Audit Trail
When someone asks, you have the answer.
Months of searchable history — visitors, deliveries, incidents, service requests — every entry attributed and timestamped, with automated reports for management.
For Building Management
Oversight without another meeting.
13
Management Portal & Reporting
The whole building at a glance.
Oversight of visitors, deliveries, service requests, and the security log across the building, with automated activity reports for ownership and management.
14
Building Documents
Organized, and accessible by role.
Rules, procedures, tenant handbooks, and building information — organized by category and accessible to the right people.
15
Vendor Contracts & COI Tracking
Nothing expires unnoticed.
Vendor contracts and certificates of insurance with expiration alerts and renewal reminders, so nothing lapses unnoticed.
16
Lobby Display
Your lobby, speaking for the building.
A managed screen with building notices, directory content, and emergency alerts — curated for you, updated from the same system your team already uses.
Lobby staff, tenants, engineers, and management each get their own purpose-built surface — one system underneath, so nothing is retyped and nothing is lost between them.
